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Jobs Available
Interested applicants are invited to apply in person or send application with full resume indicating qualifications and
experience, transcript, expected salary and recent photo to: careers@aware.co.th
| Helpdesk /
Customer Service Representative (based in Chiang Mai) |
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Salary commensurate with experience and capabilities
Overview:
This position requires a strong command of English and a background in
customer service. As part of the Helpdesk you are responsible to answer
incoming calls, identify the site and the problem. The Customer Service
Representative (CSR) must ensure proper relationships are established and
maintained with customers and others throughout the company to accomplish
assigned duties. The CSR is also responsible for ensuring that all
interactions and work are properly captured and documented in the central
ticketing system.
Qualifications:
- Bachelor's Degree in Computer science, Business Administration, or
related fields
- Good command of written and spoken English
- Computer literate
- Analytical and problem solving skills
- Very strong service mind
- Energetic, well organized, and committed to work
- Ability to answer telephone and respond accurately and courteously
to inquiries
- Can work well in team and under pressure
Preferred:
- 1-2 years experience in Customer Service field
- Proficiency with Microsoft Word, Access, Excel, and Visio
- Excellent interpersonal skills and professionalism
- Previous experience working in an international environment
- Other language skills (i.e. Japanese) are a plus
Salary commensurate with experience and capabilities
Overview:
This position requires a strong background in the Linux operating system,
preferably with Linux server administration. As new technologies emerge and
impact our systems, the Linux System Administrator is expected to learn
these technologies very quickly and resolve any problems involved in
integrating new technologies with our systems. The Linux System
Administrator is a key technical resource for other Senior Staff, providing
advice, training, and technical support for various projects. In addition,
the Linux System Administrator works closely with professional technical
staff in the IT management team in evaluating current systems and making
decisions on future development.
Qualifications:
- Bachelor or Master degree in Computer Science, Engineering, related
fields or Red Hat Certified Engineer (RHCE) certification
- Extensive experience working with at least one variant of Linux
- Previous programming or scripting experience
- Ability and motivation to learn new technologies quickly and
with minimal support and guidance
- Effective communication skills and the ability to interact
professionally with a diverse group of clients and staff
- Ability to work productively in teams
- Good problem solver
Preferred:
- Proficiency with Linux (e.g. Red Hat, CentOS, Debian, Ubuntu),
Solaris, and MacOS machines
- Good understanding and experience with administration of
E-mail servers such as Sendmail, Postfix, and Qmail
- Proficiency with database servers such as Oracle, Postgres,
and MySQL; and web servers such as Apache, Tomcat, and Nginix
- Good knowledge of deployment, optimization, and scaling of
Linux/Apache/MySQl/PHP (LAMP) Systems
- Programming and scripting ability (Perl, Python, Borne shell,
Expect, Java, etc.)
- Good knowledge of Linux systems and program installation,
compilation, and configuration
- Good understanding of system-level security procedures,
familiarity with cryptography tools e.g. ssh, ipsec, gpg/pgp, OpenSSL
- Experience maintaining servers for standard Internet services
such as DNS, web, mail, and FTP
- Good understanding of virtualization technologies such as
VmWare ESXi, Xen, and Virtual Box
- Experience hardening servers, configuring firewalls, and
implementing general best business security practices
- Good command of spoken and written English
- Flexible, hard working, and customer service oriented
personality
Qualifications:
- Bachelor’s Degree or higher in Computer Science, Computer Engineering, IT or related fields
- At least 2-3 years experience in software development using any of these languages: ASP.NET, VB.NET and C#.NET
- Experience in Oracle Database will be an advantage
- Background in outsourcing, consulting services or project-based environment would be preferable
- Service mind with positive attitude
- Strong interpersonal and communication skills
- Able to work well under pressure
- Good command of written and spoken English
- Knowledge in UML is a plus
- Good attention to detail and quality
Qualifications:
- Bachelor’s Degree or higher in Computer Science, Computer Engineering, IT or related fields
- At least 1 year experience in test process maintaining test scenarios, test cases and test scripts
- Background in application testing, system testing concepts, and/or software testing methodologies would be an advantage
- Knowledge of SQL query language, stored procedures, and Oracle PL/SQL is a plus
- Having Software development experience or a programming skill would be beneficial
- Background in outsourcing, consulting services or project-based environment would be preferable
- Strong interpersonal and communication skills
- Able to work well under pressure
- Good command of written and spoken English
- Knowledge of CMM or CMMi is a plus
Qualifications:
- Bachelor Degree in Computer Engineer, Computer Science or related fields
- Minimum 3 years of experience in IT industry in software development using Java platform programming: Knowledge in one or more of the following areas: Oracle and MSQL Server database skills; J2EE, EJB, UML, Servlet/JSP and SQL scripting in client software applications or Web Sphere
- Proactive, self-motivated, systematic thinking, fast learner and positive attitude in teamwork
- Mature with strong leadership and organizational skills
- Good command of written and verbal skills in English
- Knowledge of CMM, CMMI or ISO 9001 a plus
Qualifications:
- Bachelor’s or Master’s Degree in Computer Science, Computer Engineering, IT or related fields
- Minimum 5 years of working experience in software industry with good understanding of Internet technologies
- Good Knowledge of object-oriented analysis and design with UML
- Good design documentation is required
- Working experience with OLAP tools administration and development is an advantage
- Ability to work independently, self motivated and result oriented
- Strong analytical, communication and people skills
- Good knowledge of CMM or CMMi is a plus
- Able to work well under pressure
Qualifications:
- Bachelor’s Degree or higher in Computer Science, Computer Engineering, IT or related fields
- At least 2-3 years’ experience in software development using of the language Oracle PL/SQL, Oracle Forms/Reports or Oracle Applications would be an advantage
- Experience with Oracle database will be an advantage
- Background in outsourcing, consulting services or project-based environment would be preferable
- Service mind with a positive attitude
- Strong interpersonal and communication skills
- Able to work well under pressure
- Good command of written and spoken English
- Knowledge in UML is a plus
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Call + 66 (0) 5326 3350 |
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