Application Support Manager
Project
Modern web application and mobile application
Enterprise custom software development with a variety of programming langueges e.g. Java, .Net, MEAN Stack, PHP, React, Angular, React Native including CMS such as Magento on cloud environment such as AWS, Azure and GCP
Job Function:
Job Function:
Project Management
Job Sub Function:
Application
No. Vacancy:
1
Salary (THB):
60,000 (Negotiable)
Career Level:
Managerial Level
Job Description:
- Lead the E-Commerce Application team
- Responsible for ensuring adequate support coverage is available during each shift
- Compiles monthly, quarterly and annual reporting on Application Support metrics
- Evaluate all problem and impact analysis and recommend solutions and workarounds
- Assist representatives from counterparts of application and resource planning and comprehend all business requirement and prepare documents
- Coordinate with development team and provide support to both remote and on-site services
- Management and reporting of key production availability metrics
Requirement:
- Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering or related fields
- At least 5 years of experience in leading IT Application Support or Project Management team
- Strong communication with the key business stakeholders and provides escalation application support to Software Engineer team
- Experience in eCommerce application if have Magento experience will be a big plus
- Ability to multitask and work effectively under pressure
- Logical thinking and efficient
- Keen attention to detail
- Excellent written and oral communication in Thai and English
Welfare Benefits:
Contact Person
Pantita Sereephanpanit
(Fern)085-165-9339
pantita.s@aware.co.th
25/1 Moo 2, Pabong, Saraphi, Chiang Mai 50140