Project


Application Support / Technical Support
Be a part of an experience professional services team who support one of the well known commerce company in Thailand

Job Function:


Job Function:
Support & Coordinator
Job Sub Function:
Application
No. Vacancy:
3
Salary (THB):
15,000 - 25,000 or up to skills & experience
Career Level:
Entry Level

Job Description:


  • Provide technical support to customers/users within the company
  • Manage ticket query system and ensuring comprehensive database of queries and resolutions is kept up to date
  • Perform in analysis the software application functionality and suggest improvements
  • Ensure effective front end and back end functionality of applications
  • Maintain and update technical documents and procedures
  • Identify and resolve technical issues
  • Prepare maintenance plans and upgrade schedules for the company’s systems
  • Requirement:


  • Bachelor’s degree of Computer Science, Computer Engineer, Information technology or any related field
  • Experienced user and confident in computer applications, not just Microsoft Office
  • Good awareness of Customer Care
  • Able to work well under pressure
  • Ability to take initiative
  • Good inter-personal skills, with ability to help users
  • Passion for learning and self development
  • Intermediate command in English
  • New grads are welcomed
  • Welfare Benefits:




    Contact Person

    Pantita Sereephanpanit
    (Fern)
    085-165-9339
    pantita.s@aware.co.th

    25/1 Moo 2, Pabong, Saraphi, Chiang Mai 50140