Managed Services and Outsourced Services are often used interchangeably, but they differ in accountability, pricing, and structure. This piece breaks down both models to help IT leaders choose the right fit.
As businesses grow, IT teams often end up firefighting more than building. This article explains what Application Support is and how an L1-L2 model helps teams get that focus back.
Managed Services and Outsourced Services are often used interchangeably, but they differ in accountability, pricing, and structure. This piece breaks down both models to help IT leaders choose the right fit.