Adopting a customer-centric mindset is just as critical in B2B dealings as it is when serving retail customers, but players face special challenges that can trip them up. Read the full article on improving the business-to-business customer experience. ...
The uniquely cross-functional nature of effective customer-experience efforts puts a premium on smart governance. Clearly defined leadership, behaviors, and metrics are the places to start. Read the full article on leading and governing the customer-centric organization....
Every organization has an emotional culture so when managers ignore emotional culture, they’re glossing over a vital part of what makes people and organizations tick. By not only allowing emotions into the workplace, but also understanding and consciously shaping them, leaders can better motivate their employees. Read...
Everything from language barriers to body language can have an impact on your negotiations. Should the two parties get off on the wrong foot or be working from two completely different cultural premises, there is potential for things to go wrong. That’s why it’s important to...
ท่านสามารถติดตามรายละเอียดข่าวต่อจากวิดีโอของเราที่นี่ คลิ๊กที่ลิ้งค์ข้างล่าง 1) Feature Blog: Aware looks at going mobile first in manufacturing 2) Big data ความสำคัญกับองค์กรในปัจจุบัน 3) Man-in-the-cloud การโจรกรรมข้อมูลแบบใหม่ 4) ตัวอย่างช่องโหว่ที่ค้นพบใน PayPal Platform ชื่อดัง ...
Read the full stories below: 1) Feature Blog: Aware looks at going mobile first in manufacturing. 2) Which OS is right for you? 3) How to benefit from the sharing economy. ...
After making its debut in the trailer for Star Wars: The Force Awakens, the crossguard lightsaber has been quite the discussion topic online, and the ardent fan boys of this latest design will have something to be excited about. You can now design and print your...
In this memoir, Isadore Sharp's entrepreneurial arc takes him from Toronto's Jewish ghetto to his perch atop the Four Seasons empire, where 24-hour-room-service sushi is just plain good marketing. His business insights and philosophies are a powerful guide for leaders in any field. The book is...
ท่านสามารถติดตามรายละเอียดข่าวต่อจากวิดีโอของเราที่นี่ คลิ๊กที่ลืงค์ข้างล่าง 1) 10 แผนกลยุทธ์จากการสำรวจของ Gartner ด้านเทคโนโลยีจากภาครัฐทั่วโลก อ่านข้อมูลเพิ่มที่ 2) การเก็บข้อมูลองค์กรแบบ HTTPS ดีอย่างไร อ่านข้อมูลเพิ่มที่ 3) Cybersecurity data การจัดเก็บข้อมูลสำหรับองค์กร อ่านข้อมูลเพิ่มที่...
The links below offer you a little more detail on the stories covered in our video. 1) The A to Z of Alphabet here. 2) A review of Windows 10 here. 3) The latest solar technology and going green. Read more here. 4) Search on mobile has now surpassed desktop. How...