Project


E-Commerce Application
Support E-Commerce Application

Job Function:


Job Function:
Project Management
Job Sub Function:
Application
No. Vacancy:
1
Salary (THB):
40,000 - 50,000 or up to skills & experience
Career Level:
Senior Level

Job Description:


  • Lead or Supervise the E-Commerce Application team
  • Responsible for ensuring adequate support coverage is available during each shift
  • Compiles monthly, quarterly and annual reporting on Application Support metrics
  • Evaluate all problem and impact analysis and recommend solutions and workarounds
  • Assist representatives from counterparts of application and resource planning and comprehend all business requirement and prepare documents
  • Coordinate with development team and provide support to both remote and on-site services
  • Management and reporting of key production availability metrics
  • Requirement:


  • Bachelor Degree in Computer Science, Information Technology, Computer Engineering or related fields
  • At least 5 years of experience in leading IT Application Support or Project Management team
  • Strong communication with the key business stakeholders and provides escalation application support to Software Engineer team
  • Experience in eCommerce or Magento application will be plus
  • Ability to multitask and work effectively under pressure
  • Logical thinking and efficient
  • Keen attention to detail
  • Good command in Thai and English
  • Welfare Benefits:


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    Contact Person

    Thanthip Suratthanyakorn
    Thanthip Suratthanyakorn
    (Nat)
    084-147-3407
    thanthip.s@aware.co.th

    25/1 Moo 2, Pabong, Saraphi, Chiang Mai 50140