Application / Technical Support

Project

Business Platform (Global Digital)

Job Function:

Job Function:
Support & Coordinator
Job Sub Function:
Application
No. Vacancy:
1
Salary (THB):
25,000 - 30,000
Career Level:
Middle Level

Job Description:

  • Identifying hardware and software solutions.
  • Troubleshooting technical issues.
  • Installing and configuring hardware and software.
  • Speaking to customers to quickly get to the root of their problem.
  • Providing timely and accurate customer feedback.
  • Talking customers through a series of actions to resolve a problem.
  • Following up with clients to ensure the problem is resolved.
  • Replacing or repairing the necessary parts.
  • Supporting the roll-out of new applications.
  • Providing support in the form of procedural documentation.
  • Testing and evaluating new technologies.

    • Requirement:

  • Bachelor’s Degree in Computer Science, Computer Engineering, Business Administration, Information Technology or relevant fields
  • 2-5 years in Application or Technical or Desktop Support position
  • Good knowledge in Windows/Linux/Mac OS
  • Experience with remote desktop applications and help desk software
  • Attention to detail and good problem-solving skills
  • Excellent interpersonal skills
  • Good written and verbal communication
  • Certification in Microsoft, Linux, or Cisco is advantageous

    • Welfare Benefits:



    Contact Person

    Thanthip Suratthanyakorn
    (Nat)
    084-147-3407
    thanthip.s@aware.co.th

    Phaholyothin Place 24th floor, Phaholyothin Road, Samsennai, Phayathai, Bangkok 10400

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