IT & Application Support Intern (Chiang Mai)

Project

IT Internship Program
You will be part of the Group IT team, supporting internal systems and improving IT and security awareness across Aware Group. This internship offers hands-on experience where your work directly contributes to daily operations and organizational efficiency.

Job Function:

Job Function:
Support & Coordinator
Job Sub Function:
IT
No. Vacancy:
1
Salary (THB):
Internship Allowance
Career Level:
Intern / Training

Job Description:

  • Assist in handling IT support requests via calls, chats, and emails.
  • Support in creating, updating, and following up tickets under supervision.
  • Provide remote support for diagnosing and solving simple issues.
  • Assist with on-site support for end users at Aware Group – Chiang Mai.
  • Help prepare and install computers for new users.
  • Shadow senior engineers in handling hardware repair, warranty cases, and vendor coordination.
  • Learn and support standard IT service requests, including user accounts, authorizations, and backups.
  • Participate in asset and device management tasks.
  • Assist in preparing documentation, simple training materials, and written instructions for end users.
  • Gain exposure to network systems, including basic configuration, monitoring, troubleshooting connectivity issues, and understanding network security tools.

    • Qualifications & Requirements:

  • 4th year Bachelor's degree student in Information Technology, Computer Engineering, Business Computer, ICT or related fields.
  • Basic knowledge of operating systems, including Windows 10/11, macOS, iOS, and Android.
  • Familiarity with Microsoft 365 and common applications is an advantage.
  • Interest in learning about network systems, such as LAN/WAN, Wi-Fi, routers, switches, and firewalls.
  • Interest in IT support and server tools, such as Active Directory, Service Desk tools, malware protection, and backup systems.
  • Keen to explore the use of AI for IT Operations.
  • Responsible, eager to learn, with good teamwork and problem-solving skills.
  • Thai Native speaking with good command in English (Listening, Speaking, Reading, and Writing)
  • Internship Allowance is provided, Aware CNX Head Office.
  • Internship Period: At Least 4 months



    • Contact Person

    Thanthip Suratthanyakorn
    Thanthip Suratthanyakorn
    (Nat)
    084-147-3407
    thanthip.s@aware.co.th

    25/1 Moo 2, Pabong, Saraphi, Chiang Mai 50140

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